Live in regulated KSA enterprises · data resident in-Kingdom
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Case Management

From report to resolution — governed at every step.

Raqeeb case management turns every report into a structured, auditable case: six governed stages from intake to closure, with SLA timers, evidence integrity and segregation of duties enforced by the platform.

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Workflow
Six-stage lifecycle
Submit → acknowledge → triage → investigate → decide → close. Every transition timestamped and audited.
Integrity
Evidence vault
Files hashed on arrival with full chain of custody; interviews and witnesses in a structured register.
Anonymity
Sealed messaging
Investigators ask, reporters answer — identity cryptographically sealed from the case team for months if needed.
Discipline
SLA management
Stage-level SLA timers with breach warnings before deadlines pass — 94% of cases resolve within target.
Governance
Committee decisions
Decision packs assembled automatically; quorum, approvals and dissent all logged; corrective actions tracked to completion.
Audit
Immutable audit
An append-only, time-stamped log of every action by every actor — replayable by auditors, streamable to your SIEM.

Questions we hear first.

What is investigation management software?

It is the workspace that carries a report through classification, evidence collection, interviews, committee review and closure — with access control, deadlines and an audit trail a defensible process requires.

How is segregation of duties enforced?

By role at every stage: intake officers cannot investigate, investigators cannot decide, and conflicted staff are auto-recused. The platform enforces it — policy does not depend on discipline.

Can the reporter stay anonymous during an investigation?

Yes. Follow-up questions travel through sealed two-way messaging keyed to the case key, so investigators get answers without ever learning who is answering.

See it in the product
Walk all six stages interactively → See the architecture behind it →
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